How Do I Change The Items In My Next Order?

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4 comments

  • Tkpillow

    Please, please, please make it easier to order from your website. I want to order a laundry refill and a fabric softener refill and put them on a subscription. I cannot find a way to do this. There are apparently 2 websites, one mygreenfills.com and on mygreenfills.com/Zendesk and neither allowed me to shop your products in a simple easy way, I had a subscription but it was cancelled because the card was declined (fraud issue, had card replaced) but got no email from you guys letting me know. I just didn't get my refills. Now when I signon, it does not show me products except your new ones and I have had to do everything by email. Now, I like your products, I love the idea of less plastic, and I realize you have had a new product release during a pandemic but, please, do something to make it easier for us customers to shop online without having to email. Thanks.

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  • Martha Gadecki

    I have the same problem.  Have gone around and around on both sites and cannot order.

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  • Kirk Fuller

    I have been trying to remove myself from the subscription for a week now. I have called emailed and tried to message about this I have only gotten automated responses. I never even signed up for a subscription package. I keep getting spam txts and spam emails please remove me from all of this.

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  • Whitney Stewart

    I did not intend to sign up for a subscription but wanted to try your products. I cannot reach anyone by phone. Please do not charge my card again without my consent or I will have to dispute charges on my credit card.

     

     

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