Hi Friends!
Just like you, I want answers to my questions ASAP
Fortunately, this help center answers 95% of members' questions immediately.
You can use the search bar to locate articles on specific questions or use the navigation bar to go specifically to sections like:
Our Products - to get information on all our products, how to use them, and what is in them
Managing Your Subscription - to see how you can delay a shipment if you have too much product, or to try new ones in order to continue your journey of freeing your home from toxic chemicals
We try really hard to answer emails as fast as possible, but we are growing very quickly and have a small yet hard-working team.
Our reply time for email is 24-48 hours depending on weekends and holidays, so again, we highly recommend that you search for your answer in this help center and that way you can be taken care of as fast as possible.
If you can't find the answer you need, we would love to hear from you so we can make this help center even better for everyone.
Our email address is family@trulyfreehome.com.
Comments
2 comments
I have not finished any of the products I receive not have I had enough time to evaluate how I like them. I changed my autoship date to every 90days.
Next time I will choose the non scent products.
from time to time I like to go back in to any of my accounts for any orders to see what I've ordered in the past. WHY can't we do that with these products. It just shows order# the date and shipping ate. Can't see What I've ordered. Is there any way to do that????
Please sign in to leave a comment.