MyGreenFills is a flexible subscription service, designed to empower you to free your home from all toxic cleaning chemicals. Some households obviously have greater cleaning product needs than others, we advise that you log in and adjust your subscription frequency to avoid stacking up too much product, and to try other products that we offer to assist you in your goal to free your home from toxic chemicals.
Our Customer Service team is dedicated to helping you every step of the way.
We send out email reminders 4 days before your shipment is scheduled to go out to give you time to edit it or change your next shipment date. The last thing we want is for you to end up paying for things before you need them, so please remember to change the items in your box or your delivery frequency to the time that suits you best.
If you want to delay your shipment, simply update your next shipment date inside your member portal at www.mygreenfills.com/login
This is the quickest and best way to ensure that we don't send you products to soon!
Again, BEFORE you call or email us, please adjust your subscription inside of the member portal in case the shipment is close to processing.
If for some reason you wish to cancel your subscription entirely, we absolutely hate to see you go. Because we are laser-focused on bringing you the best products at the right time, we ask that you reach out to us via phone or email so that we know why it is you are leaving the service.
Our service team is dedicated to helping you get the most out of your subscription by assisting you through every process. We look forward to serving you!
You can give us a call to expedite your request at 231-944-1716.
We are available Monday through Friday from 8am - 5pm EST.
- Use “Cancel My Subscription” as the subject line to your email. This will help us address your request quickly
- PLEASE let us know the reason for your cancellation. We honestly are obsessed with making this the best possible brand you turn to for your cleaning needs.
- We will confirm your cancellation within 48 hours of receiving your email.
Thanks so much for your support, and for being an awesome member of our community. 🤗